The complete step-by-step procedure to activate your Quebec Premium IPTV subscription using IBO Player — the only officially supported app for our service. Average completion time: 4 minutes.
Whatever device you use — Smart TV, Firestick, Android Box, iPhone, MAG, Formuler, or PC — IBO Player's flow stays the same. Follow these five steps exactly.
Open your device's app store (Google Play, Samsung Tizen Store, LG Content Store, App Store on iOS, or the Amazon Appstore on Firestick). Search for IBO Player and install the official version published by IBO Solutions. The app is free to download — only one-time activation is paid.
Launch IBO Player. The first screen you see displays your unique MAC address (format: 00:1A:79:XX:XX:XX). Copy this exactly — every character matters. We recommend taking a photo with your phone for accuracy.
Open a browser and navigate to iboproapp.com. Click "Add Playlist", enter the MAC you captured, and complete the small one-time activation payment. Without this step, the app remains in trial mode for 7 days only.
Inside the IBO Pro portal, paste the M3U URL or Xtream Codes we emailed you immediately after checkout. Give the playlist a recognisable name like "Quebec Premium IPTV" and save. Activation is instant on our servers.
Fully close IBO Player on your device, then reopen it. Your 18,000+ live channels, 60,000+ VOD titles and full EPG load in under 30 seconds. Use the remote arrows to navigate categories — start with "Quebec Local" for TVA, Radio-Canada and RDS.
Most hiccups happen at the device level. Here are the proven fixes for the most common Quebec setups.
Tizen blocks unofficial app sideloading. IBO Player is officially listed in the Tizen Store — install from there. If the icon is hidden, search by name. IBO Player is the only fully tested option on Samsung Tizen for Quebec Premium IPTV.
Enable "Apps from Unknown Sources" first in Developer Settings, then sideload IBO Player using the Downloader app or directly from the Amazon Appstore. Reboot the stick once after install for optimal cache.
IBO Player is available on the App Store. Apple TV users should use the tvOS version. Wi-Fi 5 GHz is strongly recommended over 2.4 GHz for 4K streams.
Most stable platform. Install IBO Player from Google Play, register your MAC, paste credentials. NVIDIA Shield, Formuler Z11 Pro and Mecool KM2 are all confirmed compatible.
IBO Player runs on Windows 10/11 and macOS 12+. Allow the app through Windows Firewall on first launch — Quebec Premium servers use ports 8080/8880. Wired Ethernet recommended for 4K.
Pre-loaded IBO Player on Formuler Z11 Pro Max. For MAG 524W3 and Avov Stream 2030, install via the device's built-in marketplace. EPG syncs within 60 seconds of first load.
Field-tested fixes from our Montreal support desk. 92% of customer tickets are resolved by one of the four steps below.
Increase IBO Player network cache to 4000–5000 ms (Settings → Player → Buffering). Switch from Wi-Fi 2.4 GHz to 5 GHz. Minimum 25 Mbps recommended for 4K streams.
Your MAC may not be registered yet on iboproapp.com — confirm activation status. If active, restart the device fully (not standby) to refresh the IBO Player handshake.
In IBO Player settings, set EPG source to "Auto" or paste the EPG URL we provided. Force EPG refresh from Settings → EPG → Update Now. Allow 60 seconds for full sync.
Pull-refresh inside the IBO Player channel list to re-sync from our server. Custom channel order? Use IBO Player's "Sort" → "Server Order" to restore Quebec Premium's curated lineup.
If any step does not behave as described, message us on WhatsApp at +1 (514) 447-7860. Average response time during business hours: 3 minutes.
Contact Quebec Premium Support